What is your Return Policy?

We offer free returns on almost all items (small fee for plants)!

Please check our full return policy here.

You can start the return process here.

Unhappy? Contact us here at our email, we respond within 24 hours (usually less!).

How can I take care of my plant?

Each plant you purchase from us will come with detailed care instructions to help you keep it healthy and thriving. Additionally, the plant description on our website also includes care guidelines specific to each plant.

If you encounter any issues or have concerns about your plant's health, feel free to email us. Our team of plant experts is always ready to assist you and will typically respond within 24 hours.

For personalized support, please contact us at customersupport@brilliest.com

Please include your order number and/or plant name!

Is shipping really free?

YES!